QUESTIONS REGARDING PDF PATTERN PURCHASES

What is your refund policy?

We occasionally get emails regarding refunds. This statement is at the end of every product listing: 

"This is a digital download and therefore cannot be refunded once purchased. Please provide a valid email address in order to receive the download link and download the pattern to a computer."

Once a customer has access to the PDF, it is their product. There is no way for that to be returned to us. If you have trouble with a download, email us at info@kayapapayadesign.com

   

Can I share a pattern with friends or for teaching a class?

The following statement is on the copyright page at the end of the instructions within each pattern: 

"This is an original bag sewing pattern by Patricia Maxey at Kaya Papaya Design © Copyright 2021 All Rights Reserved
It is illegal to distribute this pattern electronically or in hard copy without permission. Address questions to: info@kayapapayadesign.com."

 When you purchase the pattern, you own ONE copy only. You are entitled to 5 downloads, that you can use on YOUR devices only. 

If you want to teach a class, do a sew-along, or have a group of friends sew together, then EACH of you will need a copy of the pattern. 

  

WHAT IS A COPYRIGHT?

And for clarification as to copyright for written works, this is from the U.S. Copyright Office at www.copyright.gov regarding written works:

"Your work is under copyright protection the moment it is created and fixed in a tangible form that it is perceptible either directly or with the aid of a machine or device."

 

As always, if you ever have any questions regarding purchasing our patterns, download issues, or need help with instructions, please email us at info@kayapapayadesign.com.

If you're stuck at the sewing machine, PM Patricia Maxey during our business hours 9 am – 5 pm EST Monday through Friday on Facebook and you may get a quick answer.